Terms of service

TERMS AND CONDITIONS

Effective Date: 1 June 2026
Last Updated: 1 June 2026

1. INTRODUCTION

These Terms and Conditions ("Terms") govern access to and use of the Braais & Bikinis website, products, services, content, and related online platforms.

By accessing, browsing, registering on, or purchasing products through this website, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with any policies incorporated herein by reference, including:

Privacy Policy;
Returns, Refunds & Exchanges Policy;
Shipping & Delivery Policy;
Payment Policy;
Cookie Policy; and
Any additional policies or notices published on the website from time to time.

If you do not agree to these Terms, you must immediately cease using the website.

2. BUSINESS INFORMATION

Braais & Bikinis is an online retail business operating within the Republic of South Africa.

Business Name: Braais & Bikinis

Contact Email: braaisandbikinisza@gmail.com

Country of Operation: Republic of South Africa

3. DEFINITIONS

For purposes of these Terms:

"Business Day" means any day other than a Saturday, Sunday, or official public holiday in South Africa.

"Customer" means any person who accesses the website, creates an account, places an order, or purchases products.

"Goods" or "Products" means any products offered for sale by Braais & Bikinis.

"Website" means the Braais & Bikinis website and all related online platforms operated by or on behalf of Braais & Bikinis.

"User" means any person accessing or using the website.

4. LEGAL CAPACITY

By using this website or placing an order, you warrant and represent that:

You are at least eighteen (18) years of age; or
You have obtained the consent of a parent or legal guardian;
You possess the legal capacity to enter into binding agreements;
All information supplied by you is accurate, complete, and current.

Braais & Bikinis reserves the right to refuse service where legal capacity cannot reasonably be established.

5. ELECTRONIC COMMUNICATIONS AND TRANSACTIONS

By using the website, you consent to receiving communications electronically.

Electronic communications may include:

Order confirmations;
Invoices;
Shipping notifications;
Refund notifications;
Customer service communications;
Policy updates;
Marketing communications where permitted by law.

You agree that all electronic communications satisfy any legal requirement that communications be in writing.

6. WEBSITE USE

Users may use the website solely for lawful purposes and in accordance with these Terms.

Users may not:

Use the website in any unlawful manner;
Interfere with website security or functionality;
Attempt unauthorised access to systems or data;
Introduce malware, viruses, or malicious code;
Use automated software, bots, crawlers, or scraping tools without permission;
Infringe any intellectual property rights;
Engage in conduct that may damage the reputation of Braais & Bikinis.

Braais & Bikinis reserves the right to suspend or terminate access where misuse is suspected.

7. PRODUCT INFORMATION

Braais & Bikinis strives to ensure that all product information is accurate and up to date.

Despite reasonable efforts:

Colours may vary due to screen settings and device displays;
Product dimensions and measurements may vary within reasonable manufacturing tolerances;
Product images are illustrative and may differ slightly from actual products;
Availability may change without notice.

Braais & Bikinis does not warrant that product descriptions, pricing, images, specifications, or other content are free from errors.

8. PRICING

All prices displayed on the website are quoted in South African Rand (ZAR).

Unless expressly stated otherwise, prices:

Include Value Added Tax (VAT) where applicable;
Exclude delivery fees;
Exclude additional charges disclosed during checkout.

Braais & Bikinis reserves the right to:

Amend pricing;
Correct pricing errors;
Modify promotions;
Withdraw discounts;
Cancel transactions affected by genuine pricing errors.

Where a pricing error has occurred, Braais & Bikinis may cancel the affected order and refund any payments received.

9. AVAILABILITY OF PRODUCTS

All products are offered subject to availability.

The inclusion of products on the website does not guarantee availability.

Where stock becomes unavailable after an order is placed, Braais & Bikinis may:

Cancel the affected order;
Offer a substitute product;
Provide store credit; or
Issue a refund.

10. ORDERS AND ACCEPTANCE

An order submitted through the website constitutes an offer by the customer to purchase products.

No agreement of sale is concluded until:

Payment has been successfully authorised and received; and
Braais & Bikinis has accepted the order.

Braais & Bikinis reserves the right to refuse, reject, suspend, or cancel orders where:

Stock is unavailable;
Payment cannot be verified;
Fraud is suspected;
Pricing errors exist;
Customer information is inaccurate;
The transaction breaches applicable laws or these Terms.

Customers will be notified of cancellations and refunded where appropriate.

11. PAYMENT

Payments are securely processed through authorised third-party payment providers, including Yoco.

Braais & Bikinis does not store complete payment card information, banking credentials, CVV numbers, or other sensitive authentication data.

Payment processing is subject to the policies, procedures, and security requirements of the relevant payment provider.

Braais & Bikinis shall not be responsible for delays, interruptions, processing failures, or technical issues attributable to third-party payment services.

12. DELIVERY

Deliveries are facilitated through third-party courier providers, including Aramex Door-to-Door.

Estimated delivery times are provided for convenience only and do not constitute guarantees.

Delivery timeframes may be affected by:

Public holidays;
Adverse weather conditions;
High-volume periods;
Industrial action;
Courier delays;
Remote delivery locations;
Events beyond reasonable control.

Braais & Bikinis shall not be liable for delays outside its reasonable control.

13. CUSTOMER RESPONSIBILITIES

Customers are responsible for:

Providing accurate billing information;
Providing accurate delivery information;
Reviewing product information prior to purchase;
Monitoring delivery updates;
Ensuring availability to receive deliveries where required.

Braais & Bikinis shall not be liable for losses arising from inaccurate information supplied by customers.

14. OWNERSHIP AND RISK

Ownership of goods shall pass to the customer once full payment has been received.

Risk in the goods passes upon successful delivery.

Delivery shall be deemed completed when:

The customer signs for delivery;
Delivery is accepted at the nominated address;
Delivery is confirmed through courier records.

15. RETURNS, REFUNDS AND EXCHANGES

Returns, refunds, cancellations, exchanges, and related rights are governed by:

The Returns, Refunds & Exchanges Policy;
The Consumer Protection Act 68 of 2008;
The Electronic Communications and Transactions Act 25 of 2002;
Any other applicable legislation.

Nothing in these Terms limits any statutory rights afforded to consumers under South African law.

16. INTELLECTUAL PROPERTY

All intellectual property rights in the website and its content remain vested in Braais & Bikinis or its licensors.

Protected content includes:

Trade names;
Logos;
Branding;
Product photographs;
Website design;
Graphics;
Product descriptions;
Marketing materials;
Written content.

No content may be reproduced, copied, distributed, modified, republished, transmitted, displayed, or exploited without prior written consent.

17. DISCLAIMERS

The website and all content are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Braais & Bikinis makes no warranties, representations, or guarantees regarding:

Continuous website availability;
Website accuracy;
Error-free operation;
Fitness for a particular purpose;
Compatibility with particular devices or software.

18. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Braais & Bikinis shall not be liable for:

Indirect losses;
Consequential damages;
Loss of profits;
Loss of revenue;
Business interruption;
Loss of opportunity;
Loss of data;
Delays caused by third-party service providers.

Where liability cannot lawfully be excluded, Braais & Bikinis' aggregate liability shall not exceed the purchase price paid by the customer for the affected product.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

19. INDEMNITY

Users agree to indemnify and hold harmless Braais & Bikinis, its owners, employees, contractors, agents, and service providers from and against any claims, losses, damages, liabilities, costs, and expenses arising from:

Breach of these Terms;
Misuse of the website;
Violation of applicable laws;
Infringement of third-party rights.

20. PRIVACY AND DATA PROTECTION

The collection, processing, storage, and protection of personal information is governed by the Privacy Policy.

Braais & Bikinis processes personal information in accordance with applicable South African laws, including:

The Protection of Personal Information Act, 4 of 2013 (POPIA);
The Promotion of Access to Information Act, 2 of 2000 (PAIA).

21. FORCE MAJEURE

Braais & Bikinis shall not be liable for any failure or delay in performing obligations where such failure or delay results from circumstances beyond its reasonable control, including:

Natural disasters;
Floods;
Fires;
Epidemics or pandemics;
Power outages;
Telecommunications failures;
Civil unrest;
Labour disputes;
Government actions;
Acts of God.

22. DISPUTE RESOLUTION

Should any dispute arise, the parties agree to first attempt to resolve the matter amicably through good-faith negotiations.

Customers may contact:

Email: braaisandbikinisza@gmail.com

Nothing in this clause limits a consumer's statutory rights to seek relief through competent courts, regulators, tribunals, or alternative dispute resolution mechanisms.

23. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Subject to applicable consumer protection legislation, any dispute arising from these Terms shall be subject to the jurisdiction of the courts of South Africa.

24. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be severed and the remaining provisions shall remain in full force and effect.

25. ENTIRE AGREEMENT

These Terms, together with all policies incorporated by reference, constitute the entire agreement between Braais & Bikinis and the user regarding the use of the website and the purchase of products.

26. AMENDMENTS

Braais & Bikinis reserves the right to amend these Terms at any time.

Updated Terms shall become effective upon publication on the website unless otherwise stated.

Continued use of the website following publication constitutes acceptance of the amended Terms.

27. CONTACT DETAILS

Braais & Bikinis